Loan Actions & Missed Payments
The amount of each charge applicable to your proposed agreement is shown in the Pre-Contract Credit Information and in the credit agreement. You may have to pay the following types of credit charges and fees:
- if you request to reduce your monthly repayments then a £30 charge is applicable. We do not charge you to increase your monthly instalment.
- default charges are £12 per late payment. If your scheduled repayment fails you'll receive an SMS to let you know. If you make your payment within 7 days the late fee will automatically be refunded.
Your Loan Fee
Your loan includes a loan fee, also known as an arrangement fee, which is a charge for using our service.
You don't need to pay the loan fee upfront - it’s added to your loan balance and paid via your regular monthly repayments and will accrue interest.
You don't need to pay the loan fee upfront - it’s added to your loan balance and paid via your regular monthly repayments and will accrue interest.
Please note that the loan fee is non-refundable if you pay off your loan early, unless you choose to exercise your right to withdraw from your credit agreement within 14 days.
Fraud & Scams
We're aware that there are scams attempting to use the CrediSphere brand to trick customers into sending over money in order to be approved for a loan. Please note, CrediSphere will never ask you to pay to get your loan, or to be approved.
Fraud & Scams
We're aware that there are scams attempting to use the CrediSphere brand to trick customers into sending over money in order to be approved for a loan. Please note, CrediSphere will never ask you to pay to get your loan, or to be approved.