🔍 Search our FAQs
Find answers to our most frequently asked questions.
- How to get an immigration status share code? 🏠
- Which banks can I connect? 🏦
- What if my bank is not on the supported list? ❌
- How do I know my bank transaction data is safe? 🔒
- What is Open Banking? 🖥️
- Accepted Identity Documents (ID) 🪪
- Complaints
- What can't I use a CrediSphere loan for? 🎲
- What happens if I can't make my repayments? 😓
- How can I close my application? 💔
- What is residual interest? 📄
- Can I cancel my payments to you? 💳
- I have a disability and may need alternative support - what support can CrediSphere provide? 🙋🏻♂️
- How can I check my balance, statements and other account information? 📃
- How can I update my personal details? 📨
- How can I contact CrediSphere? 📱
- Your responsibilities as a borrower 📃
- Resources available to you to help with debt, health or homelessness 📲
- What are the eligibility criteria to apply for a CrediSphere Loan? 🕴🏻
- How can I check my balance, statements and other account information? 📃
- Problems Logging in? 📱
- What if I no longer need my loan? ❌
- How can I make my repayments? 💳
- What should I do if I am experiencing financial difficulties? 😟
- Protect yourself against fraud ⚠️
- What fees and charges will you have to pay? 🧾
- Money troubles